Forum Discussion

cherylhartley's avatar
cherylhartley
Community Member
12 years ago

Timeline preview is SLOW and jumpy

Has anyone experienced the slow timeline preview when using the play button in the timeline pane (bottom left)?  I have like 4 objects in my slide and it takes 5 seconds for the preview to play.
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
9 years ago

Hi Tyler and welcome to E-Learning Heroes :)

We do have a similar issue confirmed from a customer file in SL360. I would advise following the direction of your support engineer, as they are from Articulate, in testing so that we can confirm and report as needed.

If you do not wish to do the repair, please share your file with Miker as instructed.

Thanks!

  • TylerDixon's avatar
    TylerDixon
    Community Member
    9 years ago

    Hi Leslie,

    Thanks for the reply and the welcome. I'll run the repair/reinstall, it just takes a while get permissions to reinstall programs at my company.

    I'm still very curious if this issue is expected or not. This can be easily tested by anyone at Articulate by opening a new project, creating three to four slides with animations, and trying to preview the timeline. Judging from the other replies in this thread, it seems like the behavior is expected.

    I've replied to Miker to let him know. Thanks to both of you for the help!