Forum Discussion
Timeline preview is SLOW and jumpy
Has anyone experienced the slow timeline preview when using the play button in the timeline pane (bottom left)? I have like 4 objects in my slide and it takes 5 seconds for the preview to play.
65 Replies
Hi Tw test,
This issue is still with our QA team for additional investigation, so I dont have anything further to add at this time.
Thank you, Dean, for sharing your concerns here. I know that we’ve had this issue on our radar for awhile, and there has not been an update to this issue with the release of Articulate 360. We've found that the more items you have in the slide (images, audio, text, shapes), the longer it takes for the play head to move. We continue to share all of your feedback to our QA team, and we’ll post any updates here in this discussion.
- PierreJouanCommunity Member
It's worse with 360 because Preview is slow as well and cannot be used as a workaround...
Hi Pierre,
I haven't noticed any slowness with the regular preview within Storyline 360 or Studio 360. It is previewing the HTML5 output which is a lot different than previous versions where we previewed Flash always. Are you trying to preview just one slide, the course as a whole, a subset of slides? Presumably you're also seeing this across all your files? If you've already reached out to our Support team, please let me know - but if not we'd want to take a look at the behavior you're seeing!
- PierreJouanCommunity Member
Hi Ashley,
Sorry for the delay, I had to install a trial to check and preview is actually OK now, my bad.
I was referring to an older version of SL360.
No worries Pierre - and thanks for coming back around! Glad to hear that SL360 is working out well for you.
- AshleySCommunity Member
Duuuuuude.... using Storyline 360...... and whoa, things are SLOOOOOOOOOW.
I pushed the "play" button on the Timeline to preview something - just needed to hear something really fast - and I hit it like a full minute ago and still NOT playing. It's actually much faster to press "Preview Slide", which still took like 30 full seconds to load. I know lots of people are experiencing slow previews, and I get having to wait a little bit for stuff to render and load, but this is MUCH Longer than we've had to wait with past versions of STL. Any reason this might be going on?
Hey Ashley - is this in any course you are utilizing or a particular one? If it's a particular course, you may want to import into a new project, but if it's all courses, perhaps a repair would be helpful.
- ViktorNagyCommunity Member
Hi All,
if I get it right, your main complaint is that previewing in SL2 awfully slow is. I agree, I have the same experience.
Let me point out another thing though about SL2 that drives me crazy as well: realtime preview does not work! If I place the playhead at e.g.15 s on the timeline, why do I still see objects which should only appear between 5-10s? With this it is almost impossible to edit precisely. I always need to preview the slide a thousand times, come back and adjust and preview again.
With Camtasia Studio, my other main tool, I edit the same amount of objects in 10% of the time I need with SL2, there the preview only shows that is present on the screen in the moment where the playhead is.
Honestly, my team is considering to move to another tool... It makes me sad that in Articulate 360 this issue remained.
- PierreJouanCommunity Member
Hi Viktor,
Please, read this :
https://community.articulate.com/discussions/articulate-storyline/scrubbing-the-timeline-actual-view
It's just been three years since I requested this feature... One day maybe...
- JACOBSTONE-00fbCommunity Member
I agree this has been quite frustrating. I also do video editing in Premiere and After Effects that have real-time preview capabilities. It consumes a ton of time to have to either wait for the timeline to play or keep previewing slides just to figure out timing. I thought this would be fixed in the 360 version of the software since I started in Storyline 1.
- TylerDixonCommunity Member
Hello,
Will someone from Articulate please confirm that this is still an issue in Articulate 360? I submitted a case asking the question, and received multiple emails back telling me to do a repair/reinstall.
I don't want to arbitrarily do a repair/reinstall if this is already a known issue.
Related Content
- 2 years ago