Forum Discussion
KeithKemsley
4 years agoCommunity Member
Timer, Changed Behavior Post-Update
Hello All!
I believe the timer feature has changed behavior based on a Storyline update. We have a 2 hour timer set for about 20 exams built within Storyline. Historically, when a person moved awa...
KeithKemsley
4 years agoCommunity Member
Hi Lauren!
Thanks for sharing this, and looking into this. Our research suggests the change took place in about the December, 2020 timeframe. Maybe a little after. We have about a dozen or so quizzes published prior to that which do have the timer continuing to run in the background. Maybe that will help? I did not see anything in the SL update announcements about the change so we weren't sure if it was intentional or not.
- LaurenConnelly4 years agoStaff
Hello Keith!
I've opened a case on your behalf so that our Support Engineers can step in and offer their expertise! You should've received an email confirmation that includes an upload link. If you can share a project with us, that would be helpful!
You'll hear from our team shortly!