Forum Discussion
Tin Can producing huge PNG image files
Any insight on this would be amazing.
When exporting to Tin Can, all of the images (including JPG) in a course are being converted to PNG files that are substantially larger, making the course unu...
Hi Lauren,
This was replicated by your support staff and confirmed as a "potential bug".
I have checked in a few times, and five weeks later have no update.
This is a critical bug for us - completely breaking Tin Can publishing. We can't produce files with 2-3MB images on every slide. We have a large volume of content, and manually editing hundreds of images is not possible.
What can you do to help get this issue the attention it needs? I have contacted support again for another update, but so far don't know if it's even being addressed or an ETA. If this bug continues through April it's going to be a serious problem here. :(
Thank you for any assistance you can provide.
