Forum Discussion

GabrielHarper's avatar
GabrielHarper
Community Member
4 years ago

Tin Can producing huge PNG image files

Any insight on this would be amazing. When exporting to Tin Can, all of the images (including JPG) in a course are being converted to PNG files that are substantially larger, making the course unu...
storyline 360
LaurenDuvall's avatar
LaurenDuvall
Staff
4 years ago

Hi Gabe!

I'm sorry this is affecting your workflow! I see that Ronaziel has been working with you in your support case and logged this as a software bug. After logging this as a software bug, we now determine the impact and the priority of the bug. Here's our process on how we tackle software bugs. I don't have an exact ETA to share as to when we will be ready to ship a fix for this bug. We'll continue updating you in your support case.

  • GabrielHarper's avatar
    GabrielHarper
    Community Member
    4 years ago

    Hi Lauren,

    I REALLY hate being that guy, but it has been over two months since this bug was reported without any information at all on its resolution.

    Tin Can publishing is broken. Anybody who is currently using Tin Can with Storyline 360 and has any images cropped/edited in Storyline is producing modules with huge, unoptimized PNG source images.

    We still haven't heard any update on development progress, or seen any kind of notice from Articulate to their users that they might be producing modules that have 2-3MB+ image files.

    There have been three build releases since this bug was reported. Please advise.

    Thank you

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