Forum Discussion
NikitaMikhaylov
5 years agoCommunity Member
Tincan Playback Issues: error "The media could not be loaded..."
Hello, We are facing issue with Tincan exports functioning. Exporting a course from https://rise.articulate.com/ in Tincan format works fine- the course gets exported without any issues. However, w...
NikitaMikhaylov
5 years agoCommunity Member
Hi Renz,
Thank you for answer. We are waiting for some resolution because this issue influencing our work, we can not deliver affected RISE projects because of that.
We didn't receive any feedback from Shiela, I hope she'll contact me directly by a mail (was mentioned in ticket)
Thank you for support.
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