Forum Discussion
NikitaMikhaylov
5 years agoCommunity Member
Tincan Playback Issues: error "The media could not be loaded..."
Hello, We are facing issue with Tincan exports functioning. Exporting a course from https://rise.articulate.com/ in Tincan format works fine- the course gets exported without any issues. However, w...
NikitaMikhaylov
5 years agoCommunity Member
Hi Renz,
Thanks for your answer.
I checked Spam folder and nothing for Shiela, also I received notification about your reply from @articulate.com without a problem (screenshot attached), so probably issue is somewhere else.
Please ask her to contact me again in case of your team will find solution and mention here also.
Thank you.
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