Forum Discussion
Tincan Playback Issues: error "The media could not be loaded..."
Hello, We are facing issue with Tincan exports functioning. Exporting a course from https://rise.articulate.com/ in Tincan format works fine- the course gets exported without any issues. However, w...
Hi everyone,
After testing various solutions to this issue, I've discovered that it's all about the naming conventions used for the course elements. I recommend avoiding overly long names for all the files, including the SCORM packages, to prevent similar problems from occurring