Forum Discussion
JoanJoselyn-afd
24 days agoCommunity Member
Today my videos in storyline are like this but don't have any issues when playing on their own
2 Replies
Hi JoanJoselyn-afd,
Thanks for reaching out!
I see you've connected with my teammate, Cleober, in a support case. You can continue troubleshooting there to keep all information organized in one place.
If anyone is experiencing a similar issue, a good place to start is to ensure you're working on your local hard drive (typically your C: drive) when creating, editing, and publishing Storyline courses. Working on a network drive or a USB drive can cause erratic behavior, such as file corruption or an inability to save changes. If the issue persists across multiple files, you may want to try a Storyline repair.
- RobDickens1Community Member
Did you manage to resolve this. We have a similar issue but only some learners see videos corrupt as you show ?