Forum Discussion
Track Activity in Web Object for Trigger
Hi Bryan,
I realize your post is a couple years old, but I just found it when searching. While I am not looking for a trigger, I can say that we, too, have the same issue with courses and our LMS. While ours is not necessarily linking out to a survey, this happens simply in linking out to anything when telling it to do so by opening it in a new window. It can be a PDF, another site, etc. We want it to open in a new separate window, because otherwise our learners close the course instead of just what they linked out to. Then they get frustrated about that. But, with a new window, they still get frustrated because, for whatever reason, once the new window opens, it pushes the course window to the back behind the launch window. So now the course is hidden. While we are teaching them to use Alt+Tab to find their hidden window, or to drop down to the bottom icon tray and find the second open browser window, it sure would be nice if this didn't happen at all. And as you said it is fine in Review360. Just a problem with LMS. It does it for us in both Chrome or Edge. Our company also, is not going to put through a global change to remove the launch window. Did you ever find a work around for this?
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