Forum Discussion
Tracking System in Rise
Hi Kay,
If you're uploading content into an LMS such as Moodle, I'd recommend using the LMS export options (instead of the No LMS - Web only) as the files are packaged correctly for an LMS.
I did a quick test with a Rise course uploaded to SCORM Cloud, and if you'd like to take a look at that one you'll see that upon clicking the Close button in the top right the course itself closes and I'm brought back to the main SCORM screen where I started. Is that what you're seeing with a second tab?
That is normal in this set up, as SCORM Cloud launches the course in a new separate window, and once I close the course I am brought back to the screen where I see my score and course info. Does Moodle also launch the course in a new window/tab?
Hi Ashley
Thank for the quick response! Much appreciated. I would really like to get this resolved so we can decide whether to purchase Articulate 360 or Storyline 3 on its own. I had a look at your Rise course uploaded to SCORM Cloud and it behaves perfectly.
I have exported my Rise project using the LMS export option to SCORM 1.2 but it is not behaving like the SCORM in your test. I wonder if my issue lies with the additional settings (attached) that I have to choose from when I upload the exported Rise project into our LMS as a SCORM? I have asked our LMS support but they say the issue lies with Rise. I have set the SCORM to open in a new Window in the SCORM settings.
Here's what's happening:
1. The Rise SCORM 1.2 Export is uploaded to our LMS. User clicks the SCORM icon to begin:[cid:image001.jpg@01D3904D.9AAB5E80]
2. User is taken to this screen and clicks Enter
[cid:image002.jpg@01D3904D.9AAB5E80]
3. Rise SCORM project opens in a new Window and when the user has finished they click Exit Course on right-hand side[cid:image003.png@01D3904D.9AAB5E80]
[cid:image004.jpg@01D3904D.9AAB5E80]
4. User is then presented with a webpage telling them that they can now 'navigate away from this content' and it is at this point that the user may not know what to do. The SCORM has opened in a new Window so the original LMS tab is still open underneath. If the user clicks the X to close the Window below they are taken back to the main LMS page however, the instruction is not clear about how to 'navigate away from this content'.
[cid:image005.jpg@01D3904D.9AAB5E80]
I wonder how others are dealing with this?
Many thanks for your help!
Hi Kay,
Sorry for the delay in getting back to you here!
That message looks like one that is generated by your LMS, as you noticed you didn't see the same thing when testing the link within SCORM Cloud. Have you asked your LMS team if there is an option to open the course in the same window/tab vs. letting it open up in a new window?