Forum Discussion
Transfer ownership of rise course
Similar to your question above, I recently experienced an license change/transfer. And I assumed that since my user ID and password was not changing, that I wouldnt have assign a new owner to that course, but now lost access to my courses. Would the admin of our account still have access to those courses? How can I get those two courses back? Also since I downloaded all the source files, is there not a way for my to import them back to Rise?
Hello NadineLacelle-1,
If your admin removed you from a previous Articulate 360 Teams subscription, chances are they transferred your content to someone else on the team before removing you from the seat. You also should have received an email with details about the transfer. I recommend reaching out to the admin of your previous subscription, as they may know to whom your content was transferred. You can also open a case with our support team here if you need help tracking down the content.
Your published Rise 360 source files cannot be imported back into Rise 360 for editing. You'll need to locate your original courses to be able to edit and publish them again.