Forum Discussion
Transferring Content to a New Team Member Without a Free Seat
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hello,
Today I was asked to move content from one license holder to another.
Previously, I've done that creating a new 'admin' account, deleting the old account and I could transfer the content alongside with the Creator privilege. Simple, fast, super efficent, only one person is enough to manage that.
But with the groups, I see that procedure has changed. It requires more steps, but that's ok (at least I'm not risking with the admin privileges). However, I, as an 360 admin, cannot delete the 360 user and transfer content to the group owner. The group owner itself must do it. That's... unorthodox at least. As an admin, I have less privileges than some group manager. That shouldn't work like that. Also, I must risk that the content will entirely vanish, because those people may not necessary do everything as they should.
Can you please enable admins to delete and transfer content freely? Why so simple thing is so complicated?