Forum Discussion

RobbiJames's avatar
RobbiJames
Community Member
3 years ago

Transferring Content to a New Team Member Without a Free Seat

Is there seriously no way to transfer content by folders, or to assign a new seat to a NEW USER without having a vacant set to add them to? We've recently lost 3 team members responsible for large...
rise 360
  • LucianaPiazza's avatar
    LucianaPiazza
    2 years ago

    Hi everyone!

    We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!

    Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.

MichaelaCheetha's avatar
MichaelaCheetha
Community Member

Hi Christopher,

Thanks for replying,  I've now successfully transferred the content to another team member but the email invite to the original seat has failed twice now.  The email address is a general organisation inbox email address which we use for the spare licence, and is very much needed.  Any ideas on how to get the invite through?

BW,

Michaela

Ps. Also is there a way to rename the transferred folder (at the moment it is the name of the original seat member?

CNavarro's avatar
CNavarro
Former Staff
3 years ago

Hi Michaela. Glad to hear that the transfer was successful. Sorry to hear about the invite though. I recommend reaching out to our support engineers here. So they can check the status of the invite.

If you hover your mouse over the transferred folder, do you see a pencil icon? 

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