Forum Discussion
Transferring Content to a New Team Member Without a Free Seat
Is there seriously no way to transfer content by folders, or to assign a new seat to a NEW USER without having a vacant set to add them to?
We've recently lost 3 team members responsible for large...
Hi everyone!
We are excited to share that we have released Rise 360 Team Folders! You can now create shared team folders in Rise 360 to organize your content and share content with collaborators even faster. We know this has been a popular feature request and we can't wait for you to finally check it out!
Your Rise 360 dashboard will look a little different, but don't worry. You can find all of your content, personal and shared, in the My View section. If you run into any snags or have additional questions about Rise 360 Team Folders, our team is available in this discussion or in a support case.
Hi Alyssa,
It's the same in both of them (Rise360 / Review360). Only shows the trash can icon to the right of it. There are sub folders within the Spare License folder , could that be the reason the main folder cannot be edited?
Thanks,
Michaela
Hi Michaela. Thank you for the screenshot. Normally the New Folder button should be below all of your folders, but in your screenshot, it is in the middle. Also, the trash icon looks cut off. This makes me think the issue might be with the browser. I recommend doing the following:
1. Try using a different browser, such as Google Chrome.
2. Make sure your device and browser are both updated.
3. Could you try and toggle your browser's zoom and see if the pencil icon will appear?
4. Clear your browser's cache.
5. Restart your device.
You mentioned that there are subfolders in the Spare License folder? Could you send me a screenshot of what it looks like?
