Forum Discussion

KevinBeasley-ac's avatar
KevinBeasley-ac
Community Member
2 years ago

Transferring course from trial account to subscription account

Hi there,

I started creation of a Rise 360 course on my trial account which has expired.

I am going to purchase articulate 360 under a different email address. Can I have ownership of the course created under the trial account transferred to my subscription account?

Thanks in advance,

Kevin

Rise 360
  • Chris-Santos's avatar
    Chris-Santos
    Staff
    2 years ago

    Hi Kevin,

    I created a case for you with our support team.  They should be reaching out soon to discuss the options for transferring your courses from your trial account (as long as it has just recently expired).

    You can also reach out directly to our support team by using this form just in case you have further questions later.

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