Transferring courses between accounts (e.g. from agency to client)

Hi Matt,

Thanks for your questions! Currently the Rise course exists within the account of the original author, but we're working on a Collaborators feature that would allow you to share the course and work on it with another colleague. That feature is slated for Q1 '17. Once it's released it'll be available to you right away within Rise, and we'll post an update here within the ELH Community. You can also take a look at all of the recent Rise updates on the Version history page. 

In terms of the back ups and roll backs, can you share a bit more information about what you're looking for? If it's about any downtime or outages associated with the web based tools within Articulate 360, we store backups in a redundant way and test our recovery frequently to reduce the likelihood of data loss and minimize downtime in a large-scale disaster. This is fleshed out a bit more within our Trust center and we also keep a real time status of all Articulate's websites here: https://www.articulatestatus.com/ 

I hope that helps clarify, and feel free to let me know if you have any other questions!