Translation import from Word loses formatting

Thanks Crystal. As I said before, the XLIFF tool really is not an option as the clients are far-flung globally and won't attempt to use anything except Word. Frankly even Word seems to be a challenge for them. Plus, based on my testing of XLIFF with Arabic, it behaves the same way as Word for scrambling word order, so I don't expect it to be any better for line/paragraph spacing.

What is strange with the Word import problem is that Storyline exports to Word maintaining the spacing. It's only an issue when importing back into Storyline.

Is there anyone on your team who can give me a rough timeline for this fix so I can at least know what's coming? This is very significant for me.

Also, is there a place where I can access the feature requests and bug reports that I've made in the past? I don't see it anywhere.