Forum Discussion

CharlesRadanovi's avatar
CharlesRadanovi
Community Member
7 years ago

Translation import from Word loses formatting

I have exported from Storyline 360, client has translated to their language. I imported the translated document. The fonts, sizes etc are all fine, but any custom line/paragraph spacing has change...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
7 years ago

Hi Charles,

I do not have an update to share with you at this time, but I wanted to share some information on how we define bugs and how we tackle them when they occur.

We have both your support case and this conversation linked to the report so that we can update you when we can.

  • CharlesRadanovi's avatar
    CharlesRadanovi
    Community Member
    7 years ago

    Thanks, but that reply is unsatisfactory. I get that reply often on various issues but I’d consider that a non-answer.

    This problem isn’t what I’d call a bug. It’s really a fundamental shortcoming of the translation import function of the software.

    Someone should at least tell me if this is being worked on.

    Sent from my iPhone