Forum Discussion
ColleenMcKayWha
4 years agoCommunity Member
Translation in Rise 360
Hi -- I am trying to get a sense of how long it actually takes for this process... So I admit I am currently just exploring. I did follow the steps - duplicated my course, exported to xliff file (...
ClaireRosenf870
4 years agoCommunity Member
Hi Traci, when you reconverted it, what format was that in? Myself and colleagues have had the same issue for the last week where I upload an xliff and it says 'processing' forever and nothing happens.
- AngeloCruz4 years agoStaff
Hi Claire! Your translated file should be in XLIFF version 2.0 or .xlf file format. Have you tried canceling the upload and trying it again? If you continue to encounter issues uploading your translated file, I would suggest opening a support case here so that we can further investigate the matter. Our engineers will be more than happy to help. You may attach a copy of the original exported .xlf file and the translated one for testing purposes.
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