Forum Discussion
Trigger-Bug in Storyline
- 2 years ago
Hello Everyone! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.74.30180.0)
In this update, we have implemented a fix for:
- Storyline 360 crashing when adding conditions to triggers or publishing to Word.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Was this ever resolved, I just started using 360 and every time I try to create a condition it is crashing the application?
That would be a "no." The first suggested "solution," per Articulate Tech Support, was to disable anti-virus and change my user profile to local admin. As I elaborated on in this post, the era of everyone being a local admin on their computers is over. Internal IT departments find having fewer users (even including those in IT) having administrative privileges means less vectors for cyber-attack.
The second suggested "solution," again per Articulate Tech Support, was to use the keyboard arrow keys to get to the "Object" option. While that does, for the most part, work, it is entirely kludgy and ignores the underlying issues. I pay for software that works, not software that requires jumping through multiple hoops to get it to sorta-work. Software in the latter column is called "beta," aka "not ready for public sale." As an alpha and beta tester for several of the big names before Articulate was around, I know beta when I see it.