Forum Discussion
Triggers & Variables Not Working with Users on Macs
Hello, team, I need technical support on a package.
Context
I built 4 eLearning modules for a compliance course. I built one as my template, and then copied the packages for the remaining three....
Hi William,
You've documented the issue extremely well here. Makes it all the more perplexing.
But hey, I was building a brand-new quiz template from scratch recently and was stunned to find a text block from one of my colleague's courses from 2 years ago overlaying one of the correct/incorrect feedback masters! The quiz doesn't publish with the overlay, but it tells me this subscription software is constantly in Beta.
My thoughts:
- Maybe you have one, but if not, you have a strong business case for a Mac test computer.
- I have done similar incrementing variables in the past and it's a nice, efficient solution. But I have seen aberrant results similar to this one problematic course you have. So much depends on object and trigger sequencing and maybe some of my users were double-clicking the control or the trigger was not firing at precisely the right time or not at all.
In any case, I prefer using a True/False condition for multiple locked lessons like your design. It means more variables to maintain, but it is easier to troubleshoot.
Good luck on finding a solution. I feel your pain.
Bob
I had that thought, but (incoming irony/sarcasm) instead spent 18 business hours trying to solve for the existing problem. Probably would have only taken me 1 business hour to make the trigger/variable switch. 😅
I'm going to do that - the real fun will be if the problem persists haha
