Variables within triggers not working consistently

It's hard to tell for sure without seeing the .story file. But, based on your description, I'd guess that you're using the same variables—Layer1Visited, Layer2Visited, etc.—in the triggers on every slide.

• That would explain the problem, because all the variables would = True as soon as the user completed the first slide with those triggers. 
• The slides would work in preview if you're just previewing one slide at a time, because each preview would start with the variable default of False. 
• The fix: use a different set of variables for each slide.

If that's not the case, someone might be able to solve the issue if you upload a .story file.
Here are the best practices for doing that:

• Only include slides that are related to the problem.
• Be sure objects, layers, motion paths, and variables have meaningful names.
• If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.

Sorry, I was trying to figure out how to locate the .story file. I've included it here. 

Your first solution sounds like it may be applicable... So, on the additional slides, I would need to change it to "Layer5Visited, Layer6Visited,..." so that each layer throughout the entire project has its own specific variable, is this correct? 

I went through and made variables specific to each slide and its layers, then substituted those in place of what was there there initially and it works now! Thank you! 

I was having precisely the same problem. Thanks for asking the question, Kristinhall1, and for the perfect solution, JudyNollet.

Hi,

I need some help please.  I have created two different variables to ensure users are directed to the appropriate slides.  The triggers are attached here.  The problem is when I click on a certain button on the slide labelled "live", it keeps taking me to the same slide (#9.1) as opposed to the one I created the trigger for.  It seems storyline is not reading past the first to triggers, each with different variables.

Can anyone please help as I'm a new storyline360 user?

Thank you

You've got two triggers that jump to different slides, but both triggers have the same condition ("If var = value Import"). 

Triggers with the same "when..." run in order. So when the user clicks "Live," if "var = Import," the program will jump to slide 9.1. (Also note that the program doesn't run any additional triggers on a slide after it has jumped to another slide.) 

My guess is it will work as you expect it to if you delete those two triggers. If you also want to ensure that "var = Import," add that as another condition to the remaining triggers. 

If that doesn't solve your problem, well, further troubleshooting is just guessing without seeing the .story file. If you upload it, someone might be able to solve the issue.
Here are the best practices for uploading a .story file:

• Only include slides that are related to the problem.
• Be sure objects, layers, motion paths, and variables have meaningful names.
• If there is proprietary content, replace or delete it. For example, replace proprietary text with “ipsum lorem” text.

BTW, when other posts don't have a solution that works for you, I suggest that you start a new discussion. I happened to see your question, but any question is less likely to be noticed if it's just added into another discussion.