Forum Discussion

IrisSchlabitz's avatar
IrisSchlabitz
Community Member
4 months ago

Triggers on more than one cue-point

Hi,

with the recent release I belief there is a problem with triggers on cue-points:

If there are more than one cue-point, the trigger always reacts on the first one although the trigger is set to the second cue-point: 

My example:

Cue point 1 should pause, and continue on user click (this works). 
Cue point 2: video should always re-start on the 2nd cue point when the video ends, but it starts on the first cue-point.

I have already submitted a case regarding this, but I thought it would be helpful to find out if anyone else has this problem. 

 

storyline 360

3 Replies

    • IrisSchlabitz's avatar
      IrisSchlabitz
      Community Member
      4 months ago

      Thanks Ron, already done as per above ;-), and it is deemed to be a bug. So the team is taking a look.

      • EricSantos's avatar
        EricSantos
        Staff
        4 months ago

        Hi IrisSchlabitz​,

        I’m happy to see Ron has been helping out here! I can confirm that you’re already working on this in a case with Enelluar, which is the best way for us to track and resolve the issue. 

        We’ll continue the conversation there, but I’m happy to assist further if needed.