Forum Discussion
hazelB
10 months agoStaff
Hi Crystal!
I understand you're getting stuck on "Processing Course" when uploading a Storyline course from Review 360 to a Rise 360 Storyline block.
Please try these troubleshooting steps:
1. Please make sure that your browser is updated to the latest version. Once updated, restart your browser and try again.
2. Try other supported browsers and check if you are still getting the issue. This will check if the issue is browser-specific.
3. Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Do you still get the same issue when in Incognito?