Forum Discussion
CrystalBaker
2 years agoCommunity Member
Trouble uploading a Storyline course into a Rise Course.
Hi there, when I am attempting to upload a Storyline Course (from Review 360) I continue to get stuck on "Processing Course". I have tried uploading the course to other Rise courses and this did not...
hazelB
2 years agoStaff
Hi Crystal!
I understand you're getting stuck on "Processing Course" when uploading a Storyline course from Review 360 to a Rise 360 Storyline block.
Please try these troubleshooting steps:
1. Please make sure that your browser is updated to the latest version. Once updated, restart your browser and try again.
2. Try other supported browsers and check if you are still getting the issue. This will check if the issue is browser-specific.
3. Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Do you still get the same issue when in Incognito?