Forum Discussion
Trying to update image - Rise Labeled Graphic
Hello, I'm trying to update the labeled graphic in Rise but it just doesn't update at all. Have tried deleting the block, adding different images, clearing cache and history but it does nothing. I can't seem to update this image - any thoughts? Thanks
6 Replies
I am having image issues as well. I tried uploading an image for my cover page and uploading the logo but it does not seem to be working??? anyone else? i logged off and on but still not working.
There is currently a technical issue. See https://www.articulatestatus.com/incidents/v72d5btqnr5l
Thank you! it says a fix has been implemented but i still can't seem to upload any images to any block. I will give it a couple more hours and see
Hello PaulaDeMaria001! This incident has been resolved! Please let us know if you're still having trouble uploading images.
Its not resolved i have the same issue.
Hey ralphwie,
Sorry to hear that you're having trouble uploading images to Labeled Graphic Blocks in Rise.
Testing this across multiple supported browsers, I'm not seeing any issues updating my Marker or Background images. From the screenshot you've shared, it looks like License.jpg was uploaded successfully. If you close out of the Content settings and click the Marker itself, does that image display for you?
If you're trying to update the background image itself, that option is found under Content > Edit.
However, if your images are failing to upload there, please try clearing your browser's cache.
Let me know how it goes!
