Forum Discussion
Turn off email alerts?
Just adding my voice to this. The client receiving an individual email every time I respond to a comment means I just cannot use this function at all.
I'd love the ability to respond to comments and then, when you've done the final one, have an option to email comments to reviewers. The reviewer gets a summary email of both their comments and my response from that round, with a link to access Review 360 in case they want to respond further.
That's another key point, my reviewers have pointed out that even if the wave of emails didn't drive them crazy, the email notification they get only shows my answer and not their query. They can't always remember what they said so then they have to come into Review 360 to see what I'm responding to.
A simpler compromise would be to have a button we can click once we've finished answering comments that sends one email to the reviewer alerting them that we've responded, with the link to access Review 360 if they want to view our responses and potentially comment further.
Whatever the fix, it needs to work for both those with Articulate IDs and without, most clients don't have Articulate.
Thanks!
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