Forum Discussion
Turn off email alerts?
I'd like to add to this frustration - clients don't want to or need an account to make comments - they put in their email address as prompted when the Review link is shared, then they get possibly HUNDREDS of emails that they don't need or want. There is no way for them to turn off notifications without an account. Either the owner of the course should be able to control if notifications get sent on comments (globally for those with or without Articulate accounts) or it should be easy for these folks to opt out.
PLEASE FIX THIS!
Have you heard back on this? My people are so upset with all the notifications they cannot turn off. I am trying to get them to filter them but even that is running into our time for gathering and clarifying feedback on content. Why on earth would anyone make an app send an email per comment on an entire course? I'd love to hear if you had some suggestions to manage expectations with your reviewers in the meantime. I'm thinking there might be better software or review tool out there.
I agree with you, Allyncia and sadly we probably won't be renewing our Articulate 360 subscription when it comes due in a couple months. I haven't heard anything on this issue. So much good about Articulate, but this has pretty much become a deal breaker for us (see my comments above of what happened with our biggest external client--the company detected the emails as spam and blocked the domain, which then blocked their employees accessing Rise courses...)
