Forum Discussion
andraudi
2 months agoCommunity Member
ty:aN in audio files
Hi, I have made audio files in elevenlabs.io, and inserted as media in Rise. In preview, everything looks fine, but after published to SCORM, time is showing awkward (ty:aN). Anyone having the same ...
hiten2021
Community Member
I am also facing the exact same issue with desktop and mobile devices. Duration visible properly in package's preview file. But issue occurs after i publish the course in my local setup. It happens randomly (sometimes duration is visible, sometimes get ty:aN). Same problem with incognito mode as well
LaurenDuvall
2 days agoStaff
Hello hiten2021! I'm sorry you're also seeing this. It's good to know that you're seeing the timestamp issue on both a mobile device and a desktop. Do you see this happening with every audio file in your Rise 360 course?
We would appreciate seeing your project file. Would you mind sending a copy to us at support@articulate.com?