Forum Discussion
andraudi
1 year agoCommunity Member
ty:aN in audio files
Hi, I have made audio files in elevenlabs.io, and inserted as media in Rise. In preview, everything looks fine, but after published to SCORM, time is showing awkward (ty:aN). Anyone having the same ...
LaurenDuvall
1 year agoStaff
Hello hiten2021! I'm sorry you're also seeing this. It's good to know that you're seeing the timestamp issue on both a mobile device and a desktop. Do you see this happening with every audio file in your Rise 360 course?
We would appreciate seeing your project file. Would you mind sending a copy to us at support@articulate.com?
hiten2021
1 year agoCommunity Member
YES i am facing this issue for every audio (randomly), for every browser (randomly), for every device randomly (checked on laptop and mobile). Preview file is ok, but when i publish the course i am experiencing this issue
- KellyAuner1 year agoStaff
Hi hiten2021,
I see you've connected with my teammate, Carlo, about this in a case. We'll continue the troubleshooting there!
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