Forum Discussion
NinaFrankel
4 years agoCommunity Member
Typing in Notes box is extremely slow
Hello,
I am creating a course in Storyline 360 and am having a problem typing text into the Notes box. It is extremely slow, so bad that instead I type into a Word file and copy & paste into SL.
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JessicaCavan460
2 years agoCommunity Member
Hi James: Can you keep us posted on the solve too? Given that this has been occurring across organizations for over two years, I'm curious if there's a solve. Clearly upgrading has not rectified the issue.
- JoseTansengco2 years agoStaff
Hi Jessica,
I took a look at James' support case and it looks like troubleshooting is still on going and the support agent handing the case has requested for sample project files for testing. We recommend opening a case with our support team here as well so we can also check if the behavior you're experiencing is specific to a project files or is being caused by something else.