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AshishSrivas320's avatar
AshishSrivas320
Community Member
8 months ago

Unable to apply player coded in xml

We are trying to apply a player coded as an XML file in Articulate Storyline 360.  The same file was working fine until we updated the software today.  The issue appears with the player style; available options are Classic and Modern. It does not let you select classic. It gives the attached error. The said XML file is also attached for reference.

  • Hello Ashish,

    Happy to help!

    It looks like you need to set the Player settings of your course back to Classic.

    Using the latest version of Storyline 360 makes use of the Modern Player and Streaming Video by default. You need to first select Static Video from within the Quality dialog in the publish dialog before you can change it back to Classic Player. Here's a recording that shows how to switch back to the Classic player.

    Let me know if you need anything else!