Forum Discussion
Unable to create new course
Clicking on the Create New button followed by either selecting Course or Microlearning returns an error message - Oops! Something went wrong. Please contact support if the problem persists.
Please...
Hi Tracey! Sorry to hear you're getting an error when clicking on the Create New button in Rise.
Here are some troubleshooting steps:
-Ensure you are using a supported browser, and that your browser is updated.
-Please access Rise in Incognito or InPrivate window (Windows: Press Ctrl + Shift + n. Mac: Press ⌘ + Shift + n) Do you still get the same issue when in Incognito?
Let me know if this works for you!
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