Forum Discussion

LaRueMartin's avatar
LaRueMartin
Community Member
24 days ago

Unable to EDIT COMMENTS in Review 360?

I'm noticing I can no longer edit my comments (comments I originally authored) in Review 360. Anyone else experiencing this? 

Here's the peek recording I created to show the issue.

https://360.articulate.com/review/content/f69e0554-baac-439a-b0d6-fab921130919/review

It's been reported to Support as a bug, but just wanted to see if others have found this as well? 

  • LaRueMartin's avatar
    LaRueMartin
    Community Member

    Oh... this is in the latest version of Chrome on a Mac. Tried Safari too but same result. 

    • EricSantos's avatar
      EricSantos
      Staff

      Hi LaRueMartin,

      I'm sorry to hear about the trouble with your Review 360 comments. I appreciate you sharing the Review 360 link and the additional details.

      Thank you for submitting a support case. My teammate Janina has suggested several troubleshooting steps, such as logging out and back in, clearing the browser cache, and using a different browser.

      Let's continue the conversation in your support case to keep all the information in one place, but I'm happy to assist further as needed! I'm also glad to open the floor to other community members here for their input, if any.