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AshS-a215fa9a-2's avatar
AshS-a215fa9a-2
Community Member
6 years ago

Unable to Insert Images on Rise

Hi, I am unable to upload any of my own images on a Rise project that i am working on. I am using Chrome version 71 which is the latest i guess. I've also attached an image I've been trying to ...
rise 360
AshS-a215fa9a-2's avatar
AshS-a215fa9a-2
Community Member
6 years ago

Hi Wendy,

Thanks for your immediate response. That's strange! I have the same version but it keeps giving me an error whenever I try to upload any of my own image. 

I even tried to export the course to upload to our LMS but the course won't download upon clicking the Download button.

I'd really appreciate if you can do me one more favor. Is it possible for another person to download a Rise course that I created? If Yes, can you please check if you are able to download the course (i can share the link with you). I can then be sure that it is a browser issue and reach out to IT Support.

Thanks

Ashwin

  • WendyFarmer's avatar
    WendyFarmer
    Super Hero
    6 years ago

    I think you'd need to make me a collaborator on the Rise course Ashwin - you may need to transfer ownership to me to export. Then I'll transfer ownership back to you. But first of all just add me as a collaborator 

    wendy@fuziondezign.com.au

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