Forum Discussion
Unable to insert mp4 video
Updates can be great. Others..... not so much. Since I ran a recent Storyline 2 (5) updated and a Windows update I am unable to insert some of my mp4 videos. this has also affected Replay and onl...
Hi Vivek,
Thank you for the additional information. I'm sorry to hear that you're running into this issue and understand how frustrating this can be while working on a deadline. I see that you've connected with my teammate, Mark, in a support case. If you're able to upload your project file there, our team will investigate this further!
I've shared all the info requested. SCORM zip files, Articulate project files, mp4 videos, etc. Just waiting to hear what the problem is so I can fix and continue to use the program.
Regards,
Vivek.
