Forum Discussion
Unable to Preview/Publish...
I (as well as some others) have lost the ability to either publish or preview from Storyline 360. Any project just gets stuck somewhere random on the progress bar, usually "Preparing to create slide...
I'm not sure if something with Storyline isn't playing nice with McAfee, or if McAfee isn't playing nice with Storyline, or if that the Windows update from last week is causing a conflict with Storyline which is causing an issue with McAfee or what-have-you. It might be that my OS had issues updating, causing my antivirus to run high, which is throttling Storyline - though everything else seems fine on my computer.
I figured it would be worth mentioning that when even the batch command to fully wipe Storyline/Articulate had no luck/success, turning off my antivirus had almost immediate results.
it is clear that a malfunctioning virus scanner can put an extreme load on storyline - storyline uses your hard disk as a cache for a lot of content
you should contact McAfee support
