Forum Discussion
Unable to publish a video
Hello. For some reason, I'm unable to publish a video (mp4 file) which I've inserted into one slide. It plays fine when I go to edit it but when I Preview the project prior to publishing it only displays a blank white screen. I've even tried Publishing and it still displays a blank screen when I review the project. Any insight on this will be helpful.
Hello Davon!
I'm sorry to hear that you are having difficulty publishing your video. I see you have opened a support case and you are working with my colleague Georvy. You are in great hands!
We'll continue the conversation over in the support case.
Hope you have a great day and happy developing!✨
