Forum Discussion
BrandonErlinger
8 months agoCommunity Member
Unable to publish to Review 360
Hi, I've been able to upload to Review360 last week, But all of a sudden it seems when i try to update a newer version to 360. The uploading comes to a stall as attached in the picture.
I've tried uploading locally, which gave me an error. And also Created a new version and it still stalls. I've also tried restarting my computer.
Any suggestions? I can provide the file if needed.
Hi Brandon!
Sorry to hear you've run into this setback when publishing to Review 360! I'd be happy to help troubleshoot and have some follow-up questions to start:
- Are you able to publish to Web and LMS?
- Are you aware of any recent changes made to your network that may have caused Articulate's endpoints to become inaccessible?
- Is this issue affecting all of your Storyline projects or just one specifically?
If the behavior is local to one .story file, would you be comfortable sharing a copy here in the discussion or privately through a support case? We'd be happy to take a closer look and test it on our end!