Forum Discussion
Unable to publish to Review 360
I am trying to upload a course to Review 360 and when publishing it gets stuck at "Writing Player" stage - the progress bar does not advance for at least an hour. Clicking Cancel or the close X doe...
Hi, Ric. Sorry to hear that publishing to Review 360 is taking over an hour. You're right, that should not be happening!
With your permission, we'd like to test your project file and will delete it once we nail the culprit. If that works for you, you can share upload it privately for our Support team here.
Hi there, Pamela. Sorry you've hit this snag as well!
Great move to also open a support case. I see my teammate, Ryan, found a blank scene that caused the publish lag. Strange, but phew! Glad to hear that the courses publishes fine after removing it. If there's anything else we can help with, let us know!
