Forum Discussion
Unable to publish to Review 360
I am trying to upload a course to Review 360 and when publishing it gets stuck at "Writing Player" stage - the progress bar does not advance for at least an hour. Clicking Cancel or the close X doe...
I've been publishing many files over the past few days, and all of a sudden today, 2 different files in a row will not publish to Review 360. They are both stuck at the Writing Player phase and I have to force close Storyline.
Tim,
Did you find a solution? If so, what was causing the problem?
Hi Kristi,
No monsters under the bed, but it sounds like there may be some in your file! I'm glad you also reached out to our Support Engineers, and I asked them to prioritize your case. Mark will be testing the file you shared to see if he can publish to Review 360 and will work with you to continue troubleshooting from there.
It comes as no shock to me that Jean-Luc Picard saves the day again...enjoy the premier!
