Forum Discussion

CatherineRoss-6's avatar
CatherineRoss-6
Community Member
5 years ago

Unable to see photos or illustrations in Storyline 360 Content Library

I am trying to access the photos and illustrations in 360 (icons and videos are fine).  When I search for anything, instead of the thumbnail, the attached appears.  When I click to download anyway, ...
storyline 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Catherine,

Thanks for reaching out! Ask your network admin to open port 443 and add the domains in this article to your organization's allowlist for your Articulate 360 apps to work properly.

Let me know if you have any questions. I'm happy to help!