Forum Discussion
Unable to upload images
Hello,
I am attempting to add images to my Rise course and I keep receiving an error message, or it times out. I receive a message "There was an issue uploading. Please try again". This is not s...
The upload file functionality is not working. I'm receiving an error "There was an issue uploading. Please try again". This occurs whenever I try to upload any images, and video. I can upload files from the content library. I noticed this happening yesterday and it is still happening today. I asked a colleague to test and the same thing is happening for them.
Hi Lisa. I'm glad you let us know! I've opened a conversation for you with my team so we can have a closer look. You should get a confirmation email. Can you reply back to that email and let us know if this is happening on one course in particular, or in any course? If it's one course, let us know the title of that course, as well.
Thanks!
