Forum Discussion

DeannaBuchner's avatar
DeannaBuchner
Community Member
8 years ago

Unable to upload images

Hello, I am attempting to add images to my Rise course and I keep receiving an error message, or it times out.  I receive a message "There was an issue uploading. Please try again".  This is not s...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
7 years ago

So sorry you ran into this issue, Rob. 

Amazon Web Services (AWS) is seeing some intermittent problems which may be contributing to some users unable to upload images to Rise 360. We're working hard to confirm if that's the case. Here's the AWS status page:

https://status.aws.amazon.com/

We will update you once we have more information!

  • RobPannoni-ff60's avatar
    RobPannoni-ff60
    Community Member
    7 years ago

    Thanks Alyssa. We also put in a support request after chatting with an agent. But your info seems to be more up to date.