Forum Discussion
Unable to upload images
Hi Rise
I have been creating courses and lessons without issues for a few weeks now. Suddenly this afternoon I kept getting error messages when i try to upload pictures to my course. It does not m...
Not working for ours
Hi Tom,
Thanks for also reaching out to us in this thread. I'm sorry you're experiencing this as well. As I mentioned to Josephine, I am unable to replicate this behavior on my end. I'd like to ask the same questions to you to see if we can focus on what you are experiencing.
- Could you please share the error message you are receiving?
- What browser are you currently using? Does this behavior happen in a different browser?
Please let us know if this is happening in more than one Rise 360 block type. Happy to take a closer look in this thread or within a support case.
Looking forward to hearing from you as well!
Hi Tom!
Glad to see Luciana has been helping you!
I noticed that you also connected with my colleague Dexter through live chat support. If the steps he shared on clearing your browser's cache and using a private browsing window didn't do the trick, please let us know and we'd be happy to continue troubleshooting with you!
