Forum Discussion

AdamProsho's avatar
AdamProsho
Community Member
2 years ago

Unable to use Presenter 360!

I'm trying to use Presenter 360 for the first time, however I am consistently getting the: "Online presentations aren't supported. Save a copy to your local drive to continue." I am getting this...
Presenter 360
Studio 360
JohnMorgan-c50c's avatar
JohnMorgan-c50c
Former Staff
2 years ago

Hi Adam,

Great question! I understand you are seeing an "Online presentations aren't supported" error when you are using Presenter 360. I'd love to know more about your setup so we can figure this out together.

  • Is your desktop folder linked to OneDrive? If the folder is, your presentation is considered to be an online presentation even though the desktop folder is local. Here are the steps to unlink OneDrive.
    1. Open OneDrive settings (click the OneDrive icon in your notification area, then click the OneDrive Help and Settings icon, then click Settings.)
    2. Go to the Account tab.
    3. Click Unlink this PC.

I hope this helps out! If the issue persists, don't hesitate to let us know here or with our support engineers privately in a support case.

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