Forum Discussion

ELMTrainingELMT's avatar
ELMTrainingELMT
Community Member
12 months ago

Unable to view content from Rise 360 in Success Factors

Client of ours have Success Factors (LMS A server), this can be visible for the Rise content, everything checks out on this. However, because of the sensitive content in Rise 360 that the client h...
Rise 360
Chris-Santos's avatar
Chris-Santos
Staff
12 months ago

Hi there,

It sounds like the issue is specific to server B only, which is more secure based on your description since the same Rise course can be viewed in server A.  This might be LMS-specific, so can you reach out to the Success Factor support team to check on this?  To help with troubleshooting, you can enable debug mode on your Rise course.

If Success Factor has questions about the Rise course's setup, you can email us, and we'll respond as soon as we receive it.

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