Forum Discussion
MartyRocca-b9d0
9 months agoCommunity Member
Unable to view Rise course on mobile (review)
Hello,
I published my Rise course to Review 360 and it works fine on my laptop, but when I open the link on my mobile, it's just a white screen (the popup notifying of cookies appears as well). I'm using Chrome on an Android device.
Hi Marty,
Sorry to hear that you ran into this snag. I'd like to ask a few questions to help clarify your experience:
- Is this happening to all courses that you publish to Review 360 or just to this one?
- If you have another browser installed on your device, have you tried viewing the course there to see if the issue is browser-specific?
- Do you have all available OS updates installed?
Additionally, would you be willing to share your Review 360 link here or in private by opening a support case so we can take a closer look at what's happening? We'd like to test the link on our end to see if we will be able to replicate the behavior.
Looking forward to your response!