Forum Discussion
Unable to view Rise course on mobile (review)
Hello,
I published my Rise course to Review 360 and it works fine on my laptop, but when I open the link on my mobile, it's just a white screen (the popup notifying of cookies appears as well). I'...
Hi Marty,
Sorry to hear that you ran into this snag. I'd like to ask a few questions to help clarify your experience:
- Is this happening to all courses that you publish to Review 360 or just to this one?
- If you have another browser installed on your device, have you tried viewing the course there to see if the issue is browser-specific?
- Do you have all available OS updates installed?
Additionally, would you be willing to share your Review 360 link here or in private by opening a support case so we can take a closer look at what's happening? We'd like to test the link on our end to see if we will be able to replicate the behavior.
Looking forward to your response!
