Forum Discussion
CathyBruce
2 years agoCommunity Member
Undoing Storyline Format Painter causes the program to freeze
Has anyone come across this issue? I use format painter to apply styles to button states. While working, I clicked on a text box by mistake. It applied the style and all of the states, which you can...
JoseTansengco
2 years agoStaff
Hello Cathy,
Sorry to hear that you ran into this issue.
Crashing in Storyline 360 shouldn't be a common occurrence, and I'd like to understand why this is happening frequently for you. Can I ask if you are working locally when making changes to your project file? If you are, try the following troubleshooting steps to see if they make any difference:
- Repair your Storyline 360 installation
- Use the 64-bit version of Storyline 360
If the issue persists, open a case with our support team here so we can gather more technical information on what's causing your installation to freeze.
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