Forum Discussion
CathyBruce
10 months agoCommunity Member
Undoing Storyline Format Painter causes the program to freeze
Has anyone come across this issue? I use format painter to apply styles to button states. While working, I clicked on a text box by mistake. It applied the style and all of the states, which you can...
JoseTansengco
10 months agoStaff
Hello Cathy,
Sorry to hear that you ran into this issue.
Crashing in Storyline 360 shouldn't be a common occurrence, and I'd like to understand why this is happening frequently for you. Can I ask if you are working locally when making changes to your project file? If you are, try the following troubleshooting steps to see if they make any difference:
- Repair your Storyline 360 installation
- Use the 64-bit version of Storyline 360
If the issue persists, open a case with our support team here so we can gather more technical information on what's causing your installation to freeze.